End loneliness.

Take Solace.

Less weird than a call with a life coach.

Lighter than a session with a therapist.

Refreshing. Never awkward.

Solace is a tool for human connection.

Members receive calls from their Solace Supporter at a frequency they choose.

Solace complements – not replaces – traditional mental healthcare by providing positive human connection.

When would I use Solace?

Moving to a new city, experiencing grief, starting a new job, going through a breakup/divorce, leaving a group of friends, retiring, or transitioning to a new living situation are all reasons members have chosen Solace.

Other members simply wish for more social interaction.

Most members want a safe person, removed from their day-to-day circle, to join them in celebrating wins and picking up the pieces after set backs.

What is a Solace Supporter?

Solace employs a team of Supporters who are assigned to a small number of Members to ensure familiarity and intimacy with our members.

Supporters have a goal of providing social engagement to the Solace Members they support.

They are asked to avoid giving advice or counsel to maintain a focus on supporting the social engagement needs of members hoping to have a regular connection with a familiar friend.

Why over the phone?

Let’s face it. Experiences engaging with call centers are excruciating. 10 different keypad entries – or worse: voice prompts – to get to a live person.

Solace transforms the typical calling experience. We call you - on time, every time - at a time most convenient for you. You’ll be called by your familiar Supporter, who is typically located in your country of residence.

Our calls are recorded in our secure database and only accessed when strictly necessary for legal or safety purposes.

Less of this.

How does Solace end loneliness?

We get it. It’s an ambitious statement.
Rest assured, with a Solace Supporter on your side (well, technically on the phone), you can be stimulated socially, encouraged emotionally, and empowered to press on past loneliness and into your desired future.

More of this.

Schedule a call with a Supporter.

The first call is free and focused on getting acquainted with your Supporter.

No prep work is required from you.

Seriously, you could do it right now. At home. In your pajamas (we don’t judge).

What other questions do you have?

  • You know how you have friends all around you at school? It’s not as easy for adults. People tend to be sad when they don’t have anyone to talk to. Solace is a group of really nice people who enjoy brightening their Members’ day.

  • Anyone ages 18 to 118 with access to a phone!
    Calls can only be supported in English and only to users in the U.S. at this time. Stay tuned: more geographies and languages are coming!

  • While in Beta testing, we won’t charge anything for our services. As Solace grows, we may charge a reasonable subscription fee to keep the lights on and compensate our Supporters.

    This will never change our primary mission: end loneliness.

  • Talk about your day, what’s on your mind, what you’re struggling with, what you’re excited about, or what your dog did yesterday that made you laugh. Don’t be afraid to ask your Supporter about what’s on their mind as well! And don’t worry - your Supporter will keep the conversation going if you’re not sure what to say.

  • Friendly folks who truly enjoy lifting others up. Supporters are trained to engage in professional, lighthearted, thoughtful conversations with members. Supporters care about ending loneliness because they’ve been lonely before, and know how powerful it can be to have support through the journey.

  • Calls range from 15 to 60 minutes and can be ended by the Member at any time. During Beta testing, Supporters will reach out to Members to agree on a length and frequency of calls. Adjustments can be made upon request.

  • Solace Supporters may avoid giving advice or direct feedback unless explicitly asked by the Member.
    Solace Supporters will not disclose personal or identifying information (e.g. personal contact, address, sensitive details about Supporters’ life).

  • We will not share the content of calls outside of Solace unless we are required to for legal reasons (e.g. we become aware of criminal activity) or a Member shares information indicating their life or the life of another is at risk. Barring these exceptions, all calls are private and confidential.

  • No. Solace Supporters will promptly end calls with members who engage in flirtatious, sexual, or otherwise inappropriate dialogue during a call with their Supporter. Sorry, we had to say it.

  • Our goal is to end loneliness. We’ll count it a success if you leave Solace because you’re surrounded by a support system in your local community. Others may never leave because they enjoy having a trusted person outside of their day-to-day circle. Could you call that paying for friends? Maybe. We look at it more like paying for your own personal bridge between a lonelier time in life and a future with a more permanent support system.

  • A young woman with an elderly mother who uses solace. The mom just moved into a retirement home/assisted living and is experiencing social isolation. The daughter set up the service for her parent to get regular calls from a trusted friend.

    "I set my mom up with Solace once she moved into a retirement community. She loves her daily call from her Supporter."

    Laurie P.

  • An Asian woman in her 30s, smiling softly during a phone call. She uses Solace to connect with someone outside her usual circle after a recent divorce.

    "I love having someone outside my 'bubble' to have honest chats with."

    Lindsey B.

  • A young man in a small New York apartment, thinking during a phone call. He uses Solace to find connection and companionship after moving to the city without knowing anyone.

    “I used Solace after moving to New York... I knew no one in the city, and Solace filled the gap I was experiencing in socializing.”

    Jamie K.

  • A middle-aged woman in a quiet home.. She uses Solace to ease the loneliness of living alone for the first time since her child moved out.

    “As a new empty nester, having Solace support brought life back to my quiet home."

    Kari S.

Contact Us

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Drop us a note! We’re really nice.